I. To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes;
II. To be informed of the identity of those serving on the organization's governing board and to expect the board to exercise prudent judgment in its stewardship responsibilities;
III. To have access to the organization's most recent financial statements;
IV. To be assured their gifts will be used for the purposes for which they were given;
V. To receive appropriate acknowledgement and recognition;
VI. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by the law;
VII. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature;
VIII. To be informed whether those seeking donations are volunteers, employees of the organization, or hired solicitors;
IX. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share;
X. To feel free to ask questions when making a donation and to receive prompt, truthful, and forthright answers.