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| Computing Services |
| SPRING, 2000 |
Phase I.
Unit Mission/Goal(s) |
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Please state your unit’s mission/goal(s): UMM Computing Services provides technology support to all UMM’s instructional, research, and administrative programs. (from annual report) |
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Please describe how your unit mission/goal(s) relate to the institutional mission Computing Services provides technology support to all aspects of UMM’s mission. |
Student Learning Objectives/Expected Outcomes |
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Learning Objective 1. Basic word processing |
Expected Outcome 1. Students will be able to make use of word processing software for preparing and printing reports/written materials. |
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Learning Objective 2. Electronic mail |
Expected Outcome 2. Students will be able to communicate with instructors and other students by e-mail. |
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Learning Objective 3. Effective Internet research |
Expected Outcome 3. Students will have the skills to search Internet resources, including the WWW, for academic research. |
Assessment Methods & Tools |
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Method(s), Measure(s), and Instrument(s) for Expected Outcome 1. Feedback from instructors Feedback from students Observed usage |
Outcome 1 Starting Date for the Implementation: Ongoing Anticipated Date for the First Results: Ongoing |
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Method(s), Measure(s), and Instrument(s) for Expected Outcome 2. Feedback from instructors Feedback from students Observed usage |
Outcome 2 Starting Date for the Implementation: Ongoing Anticipated Date for the First Results: Ongoing |
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Method(s), Measure(s), and Instrument(s) for Expected Outcome 3. Feedback from instructors Feedback from students Observed usage |
Outcome 3 Starting Date for the Implementation: Ongoing Anticipated Date for the First Results: Ongoing |
Phase II.
Use of Observed Outcomes and Possible Actions |
Please comment on the possible use of the findings of your assessment plan. In responding to this question you may want to consider the following issues; How would the results of the assessment be communicated to faculty in your own and other disciplines? How could the results be used to improve the student learning and programs? How could the results produce input to other related processes (e.g., academic and nonacademic planning, curriculum review)? How could the results of the assessment change your unit’s mission/goal(s)? With which other units would you like to share the results of your assessment? To provide targeted training to fill deficiencies To disseminate to faculty for improvement of in-class support For effective decision-making regarding new equipment and other resource issues
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The Implementation Needs Please comment on the information and assistance necessary for the successful implementation of your assessment process. In responding to this question you may want to consider issues like; What are the other units (e.g., other disciplines, programs, administrators and/or committees) that should produce input for the successful completion of your assessment cycle? What type of input do you need from other units? What should be the function of the Assessment of Student Learning Committee and Coordinator to increase the effectiveness of your unit’s assessment process? What type of support might your unit need for the planning and application of your assessment cycle? Comments and feedback from all instructors and other support units are always welcomed. Suggestions from the Assessment of Student Learning Committee for more rigorous methods of assessment would be very helpful. As specified in our assessment methods and tools, the "additional information" we need for implementation of our plan is continued feedback from instructors and students. We conducted an informal survey of selected faculty in November 1998 as part of our ongoing assessment activities, and internally discussed all assessment findings with a focus on making modifications to department services and support for students. Based in part on these assessment results, we revamped the Computing Services Newsletter, expanded the Computer Services Web site, and added a new series of free hands-on workshops in 1999-2000 to better reflect students' needs and wishes. We plan to continue to gather feedback from instructors and students, and observe usage, in order to assess student learning and improve the services we provide to students |