Troubleshooting
If you are having trouble with the video please ensure that you have the latest version of flash installed on your computer.
Recommended Browsers
- Firefox 3.x or greater (Windows XP, Mac OS 10.4 or greater)
- Safari 5.x or greater (Windows XP, Mac OS 10.4 or greater)
- Internet Explorer 8 or greater (Windows XP or newer)
Known Issues
Firewalls
If a Firewall is installed, it is possible that high security settings may be preventing communication. For more information, consult the user manual for your Firewall.
