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Frequestly Asked Questions

Troubleshooting

If you are having trouble with the video please ensure that you have the latest version of flash installed on your computer.

Recommended Browsers

  • Firefox 3.x or greater (Windows XP, Mac OS 10.4 or greater)
  • Safari 5.x or greater (Windows XP, Mac OS 10.4 or greater)
  • Internet Explorer 8 or greater (Windows XP or newer)

Known Issues

Firewalls

If a Firewall is installed, it is possible that high security settings may be preventing communication. For more information, consult the user manual for your Firewall.




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