Hardware Transfer

Transfer of an old computer to a recently purchased computer.

In the case that you’re receiving a recently purchased computer that has never been used by another user, please follow these steps:

  1. Schedule a time with the Help Desk to assist in the transfer.
  2. The Help Desk assists user in transferring data from old computer to new computer.
    • The Help Desk will transfer:
      • files stored in the My Documents (for Windows users) or Documents (for Mac users);
        • data stored elsewhere on the computer is the responsibility of the user. Please move this data to one of these folders or migrate the data on your own.
      • Firefox and Internet Explorer Bookmarks
        • If you have bookmarks in other browsers you will need to migrate those yourself or identify those to the Help Desk prior to the transfer session.
      • To assist the Help Desk in this migration please identify the following:
        • printer setups needed;
        • The Help Desk will deliver the old computer to Computing Services for secure deletion and reallocation.

Transfer of an old computer to a new “used” computer

In the case that you’re receiving a computer that was previously owned by another user, please follow these steps:

  1. The used computer and a computer submission form is delivered to Computing Services for secure deletion and reallocation. The computer will not be accepted without the computer submission form.
  2. Schedule a time with the Help Desk to assist in the transfer.
  3. Help desk assists user in transferring data from old computer to new computer.
    • The Help Desk will transfer:
      • files stored in the My Documents (for Windows users) or Documents (for Mac users);
        • data stored elsewhere on the computer is the responsibility of the user. Please move this data to one of these folders or migrate the data on your own.
      • Firefox and Internet Explorer Bookmarks
        • If you have bookmarks in other browsers you will need to migrate those yourself or identify those to the Help Desk prior to the transfer session.
      • To assist the Help Desk in this migration please identify the following:
        • printer setups needed;
        • the Help Desk will deliver the old computer to Computing Services for secure deletion and reallocation.
        • any needed software not currently installed on the new computer.



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